The Joxel Spotlight - Q & A Segment

Get To Know Us


If you want to know something, just ask. That’s what I’ve always been told. So, I am taking it upon myself to ask questions of my fellow co-workers, so that you, the reader, can get to know them, and in turn get to know our company. Founded in 2006, The Joxel Group is a Milwaukee based Management Consulting Firm, that works closely with public and private behavioral health facilities as well as publicly funded pension agencies. Getting back to the questions, several were presented to a Joxel team member for their review, reflection and ultimately, their answers. So, who better to start with, than by starting with The Joxel Group’s Founder, CEO and President, Mr. Sushil Pillai.


Sushil Pillai

Founder, CEO and President, The Joxel Group LLC


What inspired you to start The Joxel Group?

I have worked in Management Consulting for many years and gained many insights along the way. While I had many ideas for the type of organization I would want to build, I was looking for a sign that this was the direction I should take. Almost during overlapping periods, I was provided an opportunity to independently run a branch of a company and I met an individual who urged me to bring my vision to fruition. This was the sign I was looking for, and after over 10 years, I’m glad I took it and ran with it.

How have your experiences in life prepared you for running your own business?

Working with clients in different industries and transforming their businesses have not only given me the confidence to run my own business, but have also given me the tools to run it successfully in varying client settings.

What has surprised you most about being a business owner?

As a business owner, there are multiple areas that you must focus. What surprised me the most was the time it took to relinquish control of my responsibilities while trying to grow the business. To address this challenge, It starts with identifying leadership within your organization that can be mentored to be entrepreneurs and part of the management team. Then delegating responsibilities to the management team so that you can start to focus on complementary business areas for growth.

If you could describe yourself in three words, which three words would you use?

Non-traditional, Perseverant, and Gregarious.

How do you unplug?

Cheer for my favorite football team, watch Historical or Sci-fi movies, play tennis, do yoga, and spend quality time with my family and chocolate Lab.

What are three things people don’t know about you?

I have a dream about starting my own coffee shop. I love watching cooking shows and enjoy experimenting and improvising in the kitchen for potential recipes. I love brewing beer with an Indian flair and enjoy creating new cocktails.

What does integrity mean to you?

I view integrity as how a person conducts himself/herself from a position of sincerity even when nobody else is watching. This includes approaching and solving a problem in a manner that generates the greatest benefit to society.

I would like to thank Sushil for taking time out to provide us with some insights about himself and The Joxel Group. The seed has been planted and future Q & A segments, with other Joxel team members, will add to the readers growth in knowledge about our company. Stay Tuned…